Terms and Conditions - Community CoLiving

1. Acceptance of Terms

Welcome to Community CoLiving ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the Community CoLiving Systems Mastery Course and related services, including our website, course materials, video content, downloadable resources, support services, and any other materials or services we provide (collectively, the "Services").

By clicking "I Accept," creating an account, purchasing access to our course, or otherwise accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

Our Services are available only to individuals who are at least 18 years of age and have the legal capacity to enter into binding contracts. By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Course Description

The Community CoLiving Systems Mastery Course is an online educational program designed to teach property management principles, community building strategies, and operational systems for co-living properties. The course includes video lessons, downloadable templates, resource materials, group coaching calls, and access to our online community.

4. Account Registration

4.1 Account Creation

To access the course, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

  • Not share your login credentials with any third party
  • Immediately notify us of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

5. Payment Terms

5.1 Fees

Course fees are as stated at the time of purchase and must be paid in full to access the Services. All prices are in U.S. dollars unless otherwise specified.

5.2 Payment Processing

Payments are processed through third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your payment method.

5.3 Refund Policy

All sales are final. We do not offer refunds except as required by law or as explicitly stated in a separate refund policy. Your payment obligations are non-cancelable and fees paid are non-refundable.

5.4 Taxes

You are responsible for all applicable taxes related to your purchase and use of the Services.

6. License to Use Course Materials

6.1 Limited License

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the course materials solely for your personal, non-commercial educational purposes.

6.2 Restrictions

You may NOT:

  • Copy, reproduce, distribute, or publicly display any course materials
  • Create derivative works from our content
  • Share course access or materials with non-enrolled individuals
  • Use course materials for commercial purposes without our written consent
  • Sell, rent, lease, or sublicense access to the course
  • Remove any copyright or proprietary notices from our materials
  • Use any automated means to access or download course content
  • Record, screenshot, or capture video lessons without permission

7. Intellectual Property

7.1 Ownership

All course content, including but not limited to videos, text, graphics, templates, frameworks, methodologies (including the "5-Step Flow" communication process), logos, and other materials, are owned by Community CoLiving or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Trademarks

"Community CoLiving" and related logos are our trademarks. You may not use our trademarks without prior written permission.

7.3 User Feedback

Any feedback, suggestions, or ideas you provide about our Services becomes our property, and we may use it without compensation or attribution to you.

8. User Conduct

You agree NOT to:

  • Use the Services for any unlawful purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to any portion of the Services
  • Harass, abuse, or harm other users
  • Post or transmit any inappropriate, offensive, or harmful content
  • Violate any applicable laws or regulations
  • Create a competing product or service using our materials or methods

9. Community Guidelines

When participating in group coaching calls, forums, or community features, you agree to:

  • Respect the confidentiality of other participants
  • Not record or share information about other participants
  • Maintain professional and respectful communication
  • Not use the community for solicitation or promotional purposes

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted or error-free
  • Any defects will be corrected
  • The Services are free of viruses or harmful components
  • The results of using the Services will meet your expectations

11. Educational Purposes Only

11.1 No Professional Advice

The Services are for educational and informational purposes only. We do not provide legal, financial, tax, real estate, or other professional advice. You should consult appropriate professionals before making any decisions based on course content.

11.2 No Guarantees

We make no guarantees about your ability to achieve any particular results from using our course materials or implementing our strategies.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

12.1 Damages Cap

Our total liability to you for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid for the course in the six months preceding the claim.

12.2 Exclusion of Certain Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless Community CoLiving, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or share

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to any refunds.

14.2 Termination by Us

We may suspend or terminate your access to the Services at any time for any reason, including but not limited to violation of these Terms, non-payment, or inappropriate conduct.

14.3 Effect of Termination

Upon termination, your license to use the Services immediately expires, and you must cease all use of course materials.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Services. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.

16. Governing Law and Disputes

16.1 Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

16.2 Dispute Resolution

Any disputes arising from these Terms or the Services shall be resolved through the following process:

  1. Good faith negotiation between the parties
  2. If unresolved within 30 days, non-binding mediation in Catawba County, North Carolina
  3. If mediation fails, litigation in the state or federal courts located in Catawba County, North Carolina

16.3 Class Action Waiver

You agree to bring any claims only in your individual capacity and not as part of any class or representative action.

Contact Information

For questions about these Terms or the Services, please contact us at:

Community CoLiving
PO Box 1659
Conover, NC 28613

Email: [email protected]
Phone: (828) 672-2367

ACKNOWLEDGMENT: BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.